The Orta company does everything it can and works for its customers to allow every customer, regardless of who they are, whether they have disabilities or not – to receive an accessible, equal, decent, and welcoming service.

The Orta company places before it the high importance of allowing every customer, with or without a disability, to enter the brand’s stores independently, and this if the customer uses any means of assistance whatsoever, including a wheelchair, walker, crutches or any other non-motorized means (except for those that work on electricity).

Suppose you encounter any difficulty or obstacle in physical accessibility to Orta stores and have any questions or suggestions for improvement. In that case, we will gladly receive your inquiry and assist you immediately.

Branch accessibility

• Guide dogs are admitted
• There is accessibility to enter the brand stores with wheelchairs and walkers
• Respecting the ‘restriction exemption’ for the eligible as required by the accessibility regulations
• Disabled services are available (in the brand’s boutique store)

Website Accessibility

Orta’s website is accessed under the required law. Given that a mistake has been made with good intentions, we will be happy to receive a request and assist in correcting the error.

Service training for employees

Orta employees undergo training on accessibility and interaction with people with disabilities for accessible and high-quality customer service.

Ways of contact

Name of the accessibility coordinator: Neta Kestin

Phone: 03-5333303 (also WhatsApp)

Email: info@orta.life